Privacy Policy

A1 Window Cleaning

Last updated: 10 March 2026

Introduction

A1 Window Cleaning is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and protect any personal information you provide when you use our website or contact us about our services.

We handle personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

A1 Window Cleaning provides residential and commercial window cleaning services.

If you have any questions about this privacy policy or how we use your data, please contact:

A1 Window Cleaning
Email: infoa1windowcleaning@gmail.com
Phone: 07921 788021

What Information We Collect

We may collect the following information when you contact us or use our website:

• Name
• Phone number
• Email address
• Address or location of the property requiring service
• Information about the services you request
• Any information you provide when contacting us through forms, email, or phone

We may also collect limited technical data through our website such as:

• IP address
• Browser type
• Pages visited on our website

This information helps us improve the performance and usability of our website.

How We Use Your Information

We use your personal information to:

• Respond to enquiries
• Provide quotes and arrange services
• Deliver window cleaning services
• Communicate about bookings and appointments
• Improve our website and services
• Meet legal or regulatory obligations

• Use information to inform paid advertisements

We only use your information for legitimate business purposes.

Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Legitimate interests – to respond to enquiries and provide our services.
Contract – where processing is necessary to fulfil a service you have requested.
Legal obligation – where required for record-keeping or legal compliance.

How We Store Your Data

We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access.

Your data may be stored securely in:

• Email systems
• Booking or invoicing systems
• Internal customer records

We only keep personal data for as long as necessary to provide our services or meet legal requirements.

Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted third parties only when necessary, such as:

• Accounting or invoicing services
• Website hosting providers
• Legal or regulatory authorities if required by law

• Paid advertising partners

All third parties are expected to handle your data securely and lawfully.

Cookies

Our website may use cookies to improve your browsing experience and understand how visitors use the site.

Cookies are small files stored on your device. You can choose to disable cookies through your browser settings.

Your Data Protection Rights

Under UK data protection law, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data where appropriate
• Object to or restrict certain types of data processing

To exercise these rights, please contact us using the details above.

Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page.

A1 Window cleaning